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The operating system behind Market Aspex

Every request. Every update. In one view.

WorkOS brings client requests, department workflows, approvals, SLAs, files, and communication into one shared system—without exposing the complexity behind the work.

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Built for clients, account managers, customer experience managers, and specialist teams.

One shared source of truth

The client sees clarity.
Your team keeps control.

WorkOS gives clients a clean view of requests, progress, files, conversations, and approvals while Market Aspex teams retain the private operational detail needed to deliver the work.

What your client seesPortal

Approve Q3 campaign creatives

Social MediaIn ReviewDue Aug 05

4 shared attachments

Account team: “Ready for your review 🎉”

ApproveRequest changes
Linked
What your team seesSocial Media board

Q3 creatives — final export + QA

High priority SLA 18hDepends on: Copy sign-off

Assignees: 2 designers, 1 QA

Internal note · not visible to client

Audit: 12 tracked events
Everything the work needs

Everything client delivery needs.

  • Route every request

    A client selects the relevant service and WorkOS sends the request to the correct internal department workflow.

  • Separate views. Shared progress.

    Clients receive a focused portal while internal teams keep assignments, notes, dependencies, and operational details private.

  • Approval without ambiguity

    Move completed work into client review, collect approval or requested changes, and preserve a complete decision history.

  • SLA-aware execution

    Track deadlines, identify risks, escalate overdue work, and keep ownership visible across every stage.

  • Communication in context

    Keep comments, files, mentions, decisions, and updates attached to the exact piece of work they relate to.

  • Operational intelligence

    WorkOS AI searches the work you can access, summarizes activity, and surfaces blockers so you know what needs attention next.

From request to approval

One workflow across the client and delivery teams.

Client BoardSmart RoutingDepartment BoardClient Approval
  1. 01
    Client Board

    Client request

    The client creates a request, selects a service, adds context, and uploads the relevant files.

  2. 02
    Smart Routing

    Smart routing

    WorkOS links the request with the correct internal department board using routes configured by authorized Market Aspex users.

  3. 03
    Department Board

    Team execution

    The assigned team manages the work, private notes, priorities, due dates, dependencies, and SLA obligations.

  4. 04
    Client Approval

    Client review

    The client receives the finished work, approves it or requests changes, and the linked workflow updates with a complete audit trail.

The right view for every role

One platform. Purpose-built perspectives.

Client

A clean, focused portal for submitting work and staying informed—without the internal noise.

  • Their own boards and cards
  • New request creation
  • Files and comments
  • Clear progress
  • Approvals & request changes
  • Notifications
  • Account-team visibility
Control by design

Collaboration without accidental exposure.

WorkOS is structured around role-based access, client isolation, controlled visibility, and traceable activity so teams can collaborate without mixing private operations with client-facing communication.

  • Role-based access

    Users only receive the permissions required for their role and assigned work.

  • Client isolation

    Client users only see the clients, projects, boards, and cards explicitly assigned to them.

  • Private & shared communication

    Internal notes remain internal while approved comments and files can be shared with the client.

  • Traceable activity

    Status changes, approvals, routing events, and key actions are preserved in an audit history.

WorkOS intelligence

Know what needs attention before it becomes a problem.

WorkOS turns board activity into useful operational answers. Summarize progress, identify overdue work, surface SLA risks, and query the projects you are authorized to access.

In-app notificationsEmail notificationsGoogle Chat notifications

WorkOS AI only reasons over the work you already have permission to access — never another client's data, never your private internal notes.

Ask WorkOSPermission-aware
What needs my attention today?
Summarize overdue tasks across my assigned clients.
Which items are waiting for client approval?
Show Web Development tasks at risk of missing SLA.
Summarize activity for Northstar Commerce this week.

Today’s priorities

  • 2 SEO tasks are approaching SLA
  • 3 deliverables are waiting for client approval
  • 1 Web Development task is blocked by missing content
  • 4 high-priority cards have no update in 48 hours

WorkOS AI reads this operations data to answer the questions above

Built by Market Aspex

Created for the way modern agency work actually moves.

We built WorkOS to run our own agency. Market Aspex delivers across strategy, creative, eCommerce, development, SEO, advertising and analytics — and we needed one system to route client requests to the right team, keep internal work private, and keep clients in the loop. WorkOS is that system, now available to other agencies.

info@marketaspex.com(407) 955-4745

1317 Edgewater Drive, #1898, Orlando, Florida 32804

We’ll only use your details to respond to your enquiry.

Bring every client request into focus.

Log in to manage your work, or speak with Market Aspex about the platform and our client delivery process.

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